US Airways and United
United. Yeah, right. should be called Untied. U.S. Airways should be called Third World Country Airways... wait, that would be insulting third world countries. TWO of the WORST AIRLINES EVER unless you like horrible customer service. Baggage mishandling LIKE CRAZY!!!! LIES, oh the LIES!!! What else? The blame game! "Trust me, we'll make finding your bag a priority." The fact that you have to literally tell them you are NOT getting off the phone until it's resolved or, worse, going to the airport and breaking their little, "you're not allowed to go to the source of the problem; we have to process this so that they can fill this out that way they can tell this person how to find this area so that they can put your info in the computer so that they can prioritize who has the right to find the bag so that they can tell you that they don't know where it is!" I hate them with a passion and I will not fly with them again nor will I do connecting flights again.
Ah, hard to believe I go to church. I think I will go pray right now. Good night.
- Kevin
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